One Operations Dashboard Across Every Channel
Mission Control — a unified lead board that pulls WhatsApp, Facebook, Instagram and website enquiries into one pipeline, with approvals built in.
Visit the live siteThe Challenge
Leads were arriving across WhatsApp, Facebook, Instagram and the website, each with its own inbox and its own notion of status. Nothing reconciled. The same person could be chased twice or missed entirely, and there was no single place to see what was actually in play.
Our Approach
We built one board every channel writes into, and made status a shared concept rather than a per-inbox one. The important design decision was to keep approval in the operator's hands: AI prepares the work, a human releases it, and the board records both.
What We Built
Mission Control shows every lead from every channel in one pipeline with a shared status model. AI-drafted replies and outreach queue up for approval — released either from the dashboard or straight from WhatsApp — and each action is written back so the board stays the record of what happened.
See It Running
Recorded from the live product — not a prototype.
What's Inside
- WhatsApp, Facebook, Instagram and web leads on one board
- Shared lead status across every channel
- AI drafts queued for human approval
- Approve from the dashboard or from WhatsApp
- Discovery-call bookings visible alongside the pipeline
The Outcome
Built With
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